- A+
第1题 Clerk: Welcome to Care Greenery. Did you make any reservation? May I have your name please?
Customer.. Kathleen Fox.__________
A.Have you found it?
B.Could you give us the seats next to the window?
C.I have been your customer for long.
D.Haven't you found it?
答案：B
参考解析：本题考查在公共场所预定位置的对话。工作人员问到是否有预定，然后问名字。顾客在报出名字后，不管是像A那样问找到没有还是像D那样问怎么还没有找到，都不是很礼貌。在B和C中，选项C没来由地跟工作人员套近乎，不礼貌;而B继续问订位置的事情，更符合句意，所以选8。
第2题 Jane:Firstly,allow me to introduce myself. My name is Jane, manager of the company.
Tom:__________.
A.You must be mistaken. I don't know you at all.
B.Hello,Brown! I haven' t seen you for ages.
C.How do you do,Jane? Very nice to see you.
D.Hi,Jane. Welcome to China.
答案：C
参考解析：本题考查次与人见面时打招呼的场景。次见面问好应该用how do you do来打招呼，故本题答案选C。
第3题 Customer.. Hi, I′ d like a double room for tonight.
Receptionist :__________.
Customer:Yes,I called you last week from Seattle. My name is Bob Woods.
A.Do you have an appointment?
B.Have you paid beforehand?
C.Do you have a reservation?
D.Have you made an order?
答案：C
参考解析：本题考查预订房间的对话。顾客说昨晚打电话预定了，而且说了名字，可以推断出接待员应该是问他是否预订了房间，而且一般酒店在客人人住的时候都会礼貌性地先问问有没有预订，所以选择C。
第4题 Client: Hello.May I speak to Mr.Turner?
Secretary:_________.
A.I'm sorry.He's at a meeting now.
B.I am.Speak,please.
C.Hello.Who're you,please?
D.Hello.Thank you for calling.
答案：A
参考解析：本题考查打电话用语。在电话用语中不能直接用I或者you来指人，而要用this或者that，所以B和C都是不恰当的表达方式。选项D则适用于在挂电话的时候。故答案选A。
第5题 Clerk .. Good morning,and welcome to Bank of China. How can I help you?
Customer: __________ What kind of accounts do you have?
A.I'd like to withdraw some money.
B.I'd like to borrow a loan from the bank.
C.I'd like to open a savings account.
D.I'd like to deposit some money into my account.
答案：C
参考解析：本题考查银行里的对话场景。顾客问到What kind of accounts do you have(你们有什么类型的账户)?可推断出前面说的是想开户。withdraw money，取钱;borrow a loan，贷款;open a savings account，开一个储蓄账户;deposit some money into my account，在我的账户里存点钱。
第6题 Lee:Thank you for your delicious food last night. When I went home, I couldn′t forget the appetizing dishes.
Mrs. Lewis: __________ ,and you are welcome,at any time.
A.It's very kind of you
B.I'm glad you like the 
dishes
C.Not at all
D.Thank you so much
答案：B
参考解析：本题考查对别人邀请参加聚会表示感谢的对话。客人对主人昨晚所做的菜表示感谢，赞扬其美味，主人也应表示感谢，但是因为后面 You are welcome，at any time已经表示了感谢，所以不能用D。既然客人赞扬主人的菜好吃，回到家都忘不了，那么就直接说I’m glad you like the dishes(很高兴您喜欢我做的菜)，刚好把整个句意连接完整。
第7题 Janet..Linda,I was shocked to hear about your husband′s illness! I′m so sorry~
Linda: __________ I appreciate your sympathy,Janet. I hope he′ll be all right,but this is his second heart attack in five years.
A.It doesn't matter.
B.Thank you.
C.Me too.
D.Don't mention it.
答案：B
参考解析：本题考查对别人表示关心的对话。Janet对Linda丈夫的病表示关心，说很抱歉听到这个消息，所以Linda就应该对别人的关心表示感谢，选择B。
第8题 Alan:Hey,Sabina,it is so late that all the metro platforms are closed. What should we do?
Sabina: __________ Fortunately, my dad left his car at home.
A.It couldn't have been like this.
B.It could have been much better.
C.It can't 
be.
D.It couldn't have been worse.
答案：C
参考解析：本题考查日常对话。It can’t be是个省略句，完整的表达应该是It can’t be true(这不可能是真的吧)!表示说话人惊讶、不相信的语气。
第9题 Alice:Hurry up! We don′t have much time left.
Ann: __________ We still have 15 minutes.
A.That's fine.
B.You are right.
C.Take it easy.
D.Take your time.
答案：C
参考解析：本题考查关于时间的对话。Alice说没有时间了，快一点，Ann说还有15分钟，是叫Alice不要着急，take it easy(别着急，放轻松)是正确的表达。take your time是指“慢慢来”，强调做事要认真仔细，在这里不太合适。
第10题 Ted:Do you have to have that TV on quite so loud?
Paul: __________ , is it bothering you?
A.Yes,I have to
B.I'm sorry
C.Yes,enjoy yourself
D.Excuse me
答案：B
参考解析：本题考查有关道歉的对话。当别人对你的某种行为表示抱怨时，首先就应该道歉，再看有什么地方需要改正。tTed抱怨说电视的声音开得太大了，Paul应该首先道歉，所以正确答案为B。
会话技能
从英语对话中常用的一些“招呼语”(Greetings)中判断问话人和回答者的身份和关系，如判断是陌生人，还是同事、朋友、家人等。对话人的情绪、情感（惊讶、愤怒、高兴等）、态度（责备、称赞等）/如何，也可以用来推断回答者最可能说的话语。
常用的这类招呼语如:
Hello!/H!/Oh, yes!(你
好!/嗨!l太棒了!)
Oh! No!(哎哟!可别啦!)
Why!(哎呀!/嘿!（表示吃惊））
Glad to meet you!（很高兴看到你!)
Well,let me see.（好吧，让我看看怎么办。)
What?么?/怎么了?).com
Ok!/That's OK.（行了!/对!)
Oh,all right./Oh, never mind.That's all right.
（噢，没关系。）
Oh，really?（噢，真的吗?)
Oh, lovely!（噢，真漂亮!)
That's all right.（那行。)
lt doesn't matter.（没关系。)
Don't mention it.(不用客气.)
You're welcome.（不用谢。)
考试中典型的语气词组与含义
1.how about...“...怎么样?...行吗?”表示提议、
建议:How about another piece of pie?
How about coming with us to the club?
2.how come...“...是怎么回事?为什么?”
How come you are late?
How come they left you in the dark?
3.why...“为什么要...?干吗要...?”用语肯定句中，后接不
带to的不定式。
Why run the risk?
Why go there?
Why risk breaking the law?
4.what if“（要是）...如何，怎么样?”后接从句。
What if she finds out that you've lost her book?
What if we move the picture over there? Do you think it'l
look better?
易错常考的日常交际
用语
1.问候和应答
A:How are you doing?
B:Fine,thank you. / Just so-so.
A:Please remember me to your parents.
B: Sure,I will.
2.介绍和应答
A:This is Mr./Mrs./Miss/Ms Brown.B:Hello!/
How do you do ?/ Nice to meet you!
3.告别
See you (later)! /Good night!( cf. Good evening!)/ Nice seeing you.
4.感谢和应答
A: Many thanks! Thanks for your help!/ l
appreciate your help!
B: That's all right (OK)./ You are welcome./
Don't mention it./ lt's a pleasure./ My pleasure.
(cf.With pleasure.用于回答对方的求助、邀请)
5. 道歉和应答
A: I'm sorry.
B:That's all right(OK.)./ lt doesn't matter./
Never mind./ That's nothing./ Forget it.
6.邀请和应答
A:Would you like to...?
B:Yes,I'd love to./Yes,with pleasure./ Yes, it's very kind ( nice )of you./I'd love to, but l have other plans.
7.请求允许和应答
A:Could I smoke here? /l wonder if l could smoke here.
B:Yes(Certainly).lYes, do please./ Of course you may.l That's OK(all right).l I'm sorry,but it is not allowed /You'd better not.
A:Do you mind if l open the window?
B:Not at all./ Of course not./ Certainly not./I'm
sorry, but you'd better not.
8.祝愿、祝贺和应答
A:Good luck!/Best wishes to you./ Have a nice/ good time./Congratulations! /Have a good journey.!
B: Thank you.
A: Happy New Year! / Merry Christmas! /l Happy birthday to you.
B:The same to you.
9.提供帮助和应答
A:Can l help you? / Would you like some help?
B:Thanks.That would be nice / Yes,please./No,thank you all (just)the same./ No, thank you anyway./ That's very kind of you, but l can manage it myself.
A: What can l do for you?B:I'd like to go to the No.3 Middle Schoo1.
10.约会
A:Shall we meet at 4:30 ?/Let's make it 4:00.
B: All right.See you then.
11.打电话
A:Hello! May l speak to Tom? B:Hold on,please.
A: ls that Mary speaking? B: She isn't here right
now.Can l take a message for you?
12.就餐
A: Would you like some more meat?/Help yourself to some more meat.
B:Thank you. I've had enough./Just a little,please.
